IT Support

Sentral Hana Geprek · 📍 Tegal, Jawa Tengah · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 4.000.000 – Rp 6.000.000 per month
Sentral Hana Geprek is looking for a dedicated IT Support professional to join our team. In this role, you will be responsible for maintaining and troubleshooting our IT infrastructure, ensuring smooth operations, and providing technical assistance to our employees. If you have a passion for technology and a desire to help others, we invite you to apply for this exciting opportunity.

📋 Tanggung Jawab Pekerjaan

Install, configure, and maintain computer hardware and software.,Provide technical support to employees, including troubleshooting hardware and software issues.,Monitor and maintain network infrastructure, including routers, switches, and firewalls.,Manage and maintain user accounts and access permissions.,Install and configure security software and ensure compliance with security policies.,Provide technical assistance to customers via phone, email, and in-person support.,Document and maintain IT policies and procedures.,Stay up-to-date with the latest technology trends and best practices.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 2 years of experience in IT support or a related role.,Strong knowledge of computer hardware and software.,Familiarity with network infrastructure and security best practices.,Excellent problem-solving and troubleshooting skills.,Strong communication and interpersonal skills.,Ability to work independently and as part of a team.,Familiarity with ITIL or other IT service management frameworks is a plus.

🛠️ Keahlian

Windows and Linux operating systemsNetworking concepts and protocolsBasic scripting and programming languagesIT security best practicesTroubleshooting and problem-solving skillsCustomer service and communication skillsBasic knowledge of ITIL or other IT service management frameworks
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